Find the right help, without the runaround.

Where should I start?

Sign-in and account help

Google sign-in should return you to Inward Atlas and open your personal center. If it does not, retry in the same browser, allow the Google sign-in window, and make sure you are using the intended Google account.

Your personal center contains cloud-saved reports, access status, data export and account deletion. Reports deliberately saved only on the current browser remain in the separate on-device report library.

Assessment and report help

Scores are calculated by deterministic code. When available, AI expands the explanation after scoring and cannot change the result. Every assessment links to a methodology record explaining its evidence level, scoring rules and limits.

If a report looks incomplete, first reopen it from the personal center. Include the assessment name and page URL in a support request, but do not copy your item-level answers into the message.

Billing help

Inward Atlas Plus is sold as a one-time Lifetime Access purchase with no recurring subscription. Purchase details and the payment-provider portal are available from the personal center after sign-in.

For a duplicate, unrecognized or failed payment, include the transaction reference shown by Dodo Payments. Never send a full card number or card security code.